1. Initial Inspection, with the removal of all surface debris and foreign materials, which impede or may impede working mechanism.
2. Removal of covers and housing to inspect and assess the condition of all internal circuit-boards (P.C.B’s) and electrical components terminations of wires load-cells and load-cell accessories.
3. Lubricate (where applicable), test, calibrate and adjust scales to correct tolerances for In Service Inspections and Verification tolerances.
4. Inform customer of parts and/or repairs that are required. (Carrying out work only after obtaining approval and/or an official order number).
5. Supply of all test weights, labour and mechanical equipment, including transport of test weights to and from site on routine services.
6. Submission of a detailed Quality Assurance Report on completion of each service, of which one copy is supplied to the customer and one copy is kept on Australasia Scales records.
7. Issued Q.A. Reports show all relevant details, including machine recognition & location.
SWIA offers a fast and efficient response to all breakdowns offering 7days/24hr after hours servicing to all new and existing customers.